Shipping & Payment Policy
At Koala Kidz, we offer flexible shipping and payment options to enhance your shopping experience:
- Free Delivery on Orders Above Rs. 2500: Enjoy complimentary delivery service when your order total surpasses Rs. 2500/-. It’s our gesture of gratitude for your loyalty. For hassle-free, prepaid payment delivery remains entirely free.
- Shipping Charges: For orders below Rs. 2500/-, a shipping charge of Rs. 100/- will be applicable.
- Convenient Payment Methods: We offer a variety of convenient payment methods, including online payment options like UPI, Credit Card, Debit Card, and more, to accommodate your preferences.
- Estimated Delivery Time: Our estimated delivery time is 7-12 business days from the date of purchase. Please allow 1-2 business days for order processing.
- Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your delivery.
- Delivery Address: Please ensure that the delivery address you provide during checkout is accurate and complete. We cannot be held responsible for delayed or undelivered packages due to incorrect or incomplete addresses.
- Contact Us: If you have any questions or require assistance with your order, feel free to contact our customer support team at info@koalakidz.shop
Thank you for choosing Koala Kidz. We aim to provide you with a seamless and affordable shopping experience. Your satisfaction is our priority.